The Mediator's Handbook 3rd Edition – eBook

The Mediator's Handbook 3rd Edition – eBook

By Ruth Charlton, Micheline Dewdney, Geoff Charlton

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Date: 04/09/2014

Code: 9780455234106

Thomson Reuters, AUSTRALIA

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Description

The Mediator’s Handbook Third Edition is an established and highly respected work which assists both experienced and newly qualified mediators who wish to expand their range of skills in this ever-evolving field.

The mediation process is explained in simple steps applicable to all forms of dispute and clearly outlines the required skills, techniques and strategies, especially communication skills. Importantly, variations to the mediation process are explained as are the roles of advisers, support persons and interpreters.

In this Third Edition, there has been significant revision to reflect new developments in mediation since the previous edition published in 2004. Existing chapters have been updated, in particular the following:

  • Chapter 7 – Stage 6 - Negotiations and Problem Solving has an expanded discussion on “options”;
  • Chapter 12 – Shuttle Negotiation and Shuttle Mediation is expanded to outline several  ways of proceeding; and
  • Chapter 18 – Communication Skills now incorporates content about “constructive listening”.

Four new chapters have been added:

  • Chapter 13 – Family Dispute Resolution wherein procedures are now prescribed by law;
  • Chapter...

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